pj77 Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") constitute the entire legal agreement between you ("the Player", "you", or "your") and pj77 ("we", "us", "our", or "the Platform") governing your access to and use of the pj77 online casino and sports betting platform available at pj77.io and any associated sub-domains, mobile interfaces, or services (collectively, "the Platform").

pj77 operates as an online entertainment platform offering casino games, live dealer tables, crash games, and sports betting services — including live in-play cricket betting — to adults aged 21 and above in Bangladesh. All services are provided in English and all financial transactions are conducted in Bangladeshi Taka (BDT).

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and pj77. By registering an account, making a deposit, or placing a bet on the Platform, you confirm your acceptance of all three documents.

pj77 reserves the right to update or modify these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players via email or on-platform notification. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

2. Eligibility

Access to pj77 is restricted to individuals who meet all of the following criteria at the time of registration and on an ongoing basis during their use of the Platform:

• You are at least 21 years of age. This is a hard minimum — no exceptions are made. Underage gambling is illegal and strictly prohibited on this Platform.
• You are accessing the Platform as an individual in a personal capacity, not on behalf of any corporate entity, third party, or for any commercial purpose unrelated to personal entertainment.
• You are not a current or former employee, contractor, director, officer, agent, or close family member of any such person associated with pj77 or any of its certified game providers, unless prior written consent has been obtained.
• You have not previously been self-excluded from pj77 or had your account permanently closed for breach of these Terms. Attempting to re-register after a permanent closure is a material breach of these Terms.
• Your use of the Platform does not violate any law or regulation applicable to you in your jurisdiction of residence or access.

pj77 reserves the right to request documentary evidence of eligibility at any time, including but not limited to government-issued photo identification, proof of address, and proof of ownership of the payment method used. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension and withholding of pending withdrawals pending investigation.

3. Account Registration

3.1 One Account Per Player

Each individual player is permitted to hold exactly one active account on pj77 at any given time. Creating duplicate or multiple accounts — whether under the same identity, different names, different email addresses, or different payment methods — constitutes a breach of these Terms. Where duplicate accounts are identified, pj77 reserves the right to close all associated accounts, void all pending bets, and forfeit any bonus or promotional credits applied to those accounts.

3.2 Accurate Registration Information

You must provide complete, accurate, and truthful information when registering your account, including your full legal name, date of birth, email address, and contact number. You are obligated to keep this information current. pj77 is not liable for any loss or inconvenience arising from inaccurate account details provided at registration. Providing false information — especially regarding age — is a serious breach and may result in permanent account closure and forfeiture of all funds.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. pj77 strongly recommends choosing a strong, unique password and not sharing your login credentials with any other person. pj77 will never ask for your password via email, live chat, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must notify the pj77 support team immediately at [email protected] so that appropriate security measures can be applied.

3.4 Know Your Customer (KYC) Verification

pj77 operates a Know Your Customer programme consistent with responsible gaming and anti-money-laundering obligations. You may be required to complete identity verification at registration, before your first withdrawal, or at any point during your use of the Platform. Required documents typically include a government-issued photo ID (National ID card, passport, or driving licence) and a recent utility bill or bank statement as proof of address. Failure to complete KYC verification within a reasonable timeframe will result in withdrawal holds and may lead to account suspension.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

pj77 accepts deposits and processes withdrawals through the following channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (BDT). The minimum deposit is ৳200. Minimum and maximum withdrawal limits are displayed within your account dashboard and may be subject to change without prior notice.

4.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your pj77 account balance instantly or within a few minutes of confirmation. Card deposits via Visa or Mastercard may take slightly longer depending on your card issuer. pj77 does not charge fees on deposits; however, your payment provider may apply its own transaction charges, for which pj77 bears no responsibility.

4.3 Withdrawal Processing

Withdrawals to bKash, Nagad, Rocket, and Upay wallets are typically processed within five minutes of approval. Before a withdrawal can be processed, pj77 may require completion of KYC verification, confirmation that all applicable wagering requirements on bonus funds have been met, and a security review. pj77 reserves the right to conduct additional checks on withdrawals above certain thresholds. Withdrawals must be made to a payment method registered in your own name.

4.4 Prohibited Transactions

Funds deposited into your pj77 account must be your own money, sourced from legitimate financial activity. The use of pj77's payment infrastructure for any purpose other than genuine gaming activity — including but not limited to money laundering, fraud, or processing funds on behalf of a third party — is strictly prohibited and will be reported to relevant authorities.

4.5 Unclaimed Balances

If your account remains inactive (no login, no deposit, no bet) for a continuous period of 12 months or more, pj77 reserves the right to apply a monthly inactivity fee to your account balance, provided that pj77 has made reasonable efforts to contact you using the registered email address. Details of inactivity fees applicable at any given time are available by contacting [email protected].

5. Bonuses & Promotions

pj77 offers promotional bonuses to new and existing players from time to time. All bonuses are subject to the specific terms published alongside each individual promotion, including minimum deposit requirements, wagering requirements, eligible games, time limits, and maximum withdrawal limits on bonus-derived winnings. General provisions applicable to all bonuses include the following:

• A player may not hold more than one active welcome bonus at any time.
• Bonuses are credited in the currency of your account (BDT) and wagering requirements must be fulfilled in BDT.
• Bonuses may only be used for eligible games as specified in the promotion terms. Using bonus funds on excluded games may result in the bonus and associated winnings being voided.
• pj77 reserves the right to withdraw any bonus offer, change bonus terms, or disqualify a player from a promotion if there is reasonable suspicion of abuse, exploitation of a technical error, or any breach of these Terms.
• Where a withdrawal is requested before wagering requirements are met, the remaining bonus balance and any winnings attributable to that bonus may be forfeited.
• Bonuses and free spins are non-transferable and cannot be exchanged for cash directly.

6. Betting Rules

All bets placed on pj77 — whether on casino games, live dealer tables, crash games, or sports events — are subject to the rules of the relevant game or market as displayed on the Platform at the time of play. In the event of a dispute regarding the outcome of a bet, the records held by pj77's system will be treated as definitive unless a clear technical error can be demonstrated.

For sports betting markets, including live cricket betting covering BPL, IPL, T20 World Cup, and ICC tournaments, pj77 reserves the right to suspend markets, void bets, or apply price corrections where erroneous odds were published due to a technical or human error. Bets placed on suspended markets will be voided and stakes returned.

pj77 reserves the right to impose individual betting limits on any player's account at its sole discretion, including limiting the maximum stake, maximum payout, or number of active bets, without being required to provide a reason for doing so.

7. Prohibited Conduct

The following conduct is strictly prohibited on the pj77 Platform and will result in immediate account suspension, forfeiture of funds, and may result in legal action:

• Using automated scripts, bots, artificial intelligence tools, or any software designed to interact with the Platform without human input, including but not limited to auto-betting systems, card-counting software, and odds arbitrage bots.
• Colluding with other players to gain an unfair advantage in any game or betting market, including chip-dumping, sharing hole cards, or coordinating bets to exploit bonus structures.
• Match-fixing, spot-fixing, or any conduct involving the manipulation of the outcome of a sporting event on which bets are placed on pj77.
• Registering multiple accounts for the purpose of claiming multiple bonuses or circumventing restrictions applied to an existing account.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or in any communication with pj77.
• Attempting to access, reverse-engineer, or interfere with the Platform's software, servers, or security infrastructure.
• Engaging in abusive, threatening, or harassing behaviour toward pj77 staff or other players via any communication channel.

8. Intellectual Property

All content on the pj77 Platform — including but not limited to the brand name, logo, website design, text, graphics, software, game interfaces, audio-visual elements, and promotional materials — is the property of pj77 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment. This licence does not permit you to copy, reproduce, distribute, publish, reverse-engineer, create derivative works from, or commercially exploit any part of the Platform's content without prior written consent from pj77.

Game content, including all titles provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, is the intellectual property of the respective studios and is subject to their own licensing terms in addition to these Terms.

9. Privacy & Data

pj77 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

pj77 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your personal and financial information is stored on secured servers and is not shared with third parties except as necessary to process payments, complete KYC verification, prevent fraud, or as required by applicable law.

10. Responsible Gaming

pj77 takes responsible gaming seriously and provides every account holder with the following tools to manage their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Controls: Receive reminders about the duration of your gaming sessions and set limits on total play time.
• Cooling-Off Periods: Temporarily suspend your account for a chosen period (24 hours, 7 days, 30 days, or 90 days) during which you cannot deposit or place bets.
• Self-Exclusion: Request a longer-term or permanent exclusion from the Platform. Once activated, self-exclusion cannot be reversed until the exclusion period has elapsed. Permanent self-exclusion is irreversible.

To activate any of the above tools, contact our support team via live chat at any time. pj77's support team is available 24/7 and is trained to respond to responsible gaming requests promptly and without judgment. For additional guidance and external support resources, please visit our Responsible Gaming page. 21+ Only. Gambling involves risk. Never bet more than you can afford to lose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, pj77 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of profits, or any other financial or personal loss, regardless of whether pj77 was advised of the possibility of such damages.

pj77 does not guarantee uninterrupted, error-free access to the Platform. The Platform may be temporarily unavailable due to maintenance, technical issues, network outages, or circumstances beyond our reasonable control. pj77 shall not be liable for any loss arising from such unavailability.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, pj77's liability shall be limited to the maximum extent permitted by applicable law. Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

12. Amendments to These Terms

pj77 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material, pj77 will make reasonable efforts to notify registered players by email to the address registered on their account, or by a prominent notice displayed on the Platform. Non-material amendments (such as corrections of typographical errors or clarifications that do not change the substance of any clause) may be made without specific notification.

Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of the revised agreement. If you do not agree with any amendment, you should cease using the Platform and, if applicable, withdraw any remaining balance and close your account by contacting the support team.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, pj77 encourages you to contact our support team in the first instance to seek an informal resolution.

If a dispute cannot be resolved informally, it may be referred to a neutral dispute resolution process as determined by pj77 in accordance with applicable regulations. pj77's decision on matters of game outcome, account status, and bonus eligibility shall be final and binding in the absence of demonstrable technical error on pj77's part.

pj77 makes no representation that the Platform or its services are appropriate or available for use in any jurisdiction other than Bangladesh. Accessing the Platform from jurisdictions where online gambling is restricted or prohibited is entirely at the player's own risk and responsibility.

14. Contact Information

If you have any questions about these Terms & Conditions, wish to exercise any rights described herein, or need to contact pj77 for any reason related to your account or use of the Platform, please reach out to us via the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the Platform
• Response Time: We aim to respond to all email enquiries within 24 hours (Bangladesh Standard Time, UTC+6)

All formal notices to pj77 should be submitted in writing via email to [email protected] with a clear subject line identifying the nature of the notice. pj77 will acknowledge receipt of formal notices within two business days.